❓ FAQ

Having trouble? Browse the categories below to quickly find solutions.

Categories

Installation & Startup

Installation failures, crashes, engine initialization, device registration, and more.

Playback & Quality

Can't play songs, source unavailable, stuttering, quality switching, lyrics sync, etc.

Account & Membership

Pricing, Kugou Concept Edition account, VIP claims, account security, etc.

Feature Usage

Music recognition, Personal FM, favorites management, music downloads, etc.

Updates & Feedback

Check for updates, GitHub acceleration, bug reports, contributing code, etc.

Platform Limitations

Mobile support, other platform adaptation plans, etc.